Frequently Asked Questions – My Red Diamond LLC
Booking & Planning
Booking is simple. Browse our destination or tour packages, select your choice, click
“Book Now”, fill in your travel details, choose dates, make payment through our secure gateway,
and receive a confirmation email with itinerary & payment receipt.
Yes, many of our packages are flexible. Whether you want to adjust trip duration, accommodation,
activities, or dates, simply contact us via phone or email and our team will tailor the itinerary
to suit your needs.
We accept all major credit/debit cards, UPI, net banking, and direct bank transfers.
All payments are secure and encrypted.
Yes. Most packages require a 20–30% deposit for confirmation, with the balance due before departure,
as specified in the booking confirmation.
Before & During the Trip
Domestic tours require a valid government-issued ID.
International tours require a valid passport, visa (if applicable), and health/travel insurance if needed.
It depends on the package. Each listing clearly mentions what's included.
Always check the “Included/Excluded” section before booking.
Contact us as early as possible.
Changes/cancellations are subject to our policy and supplier rules. Fees may apply based on timeline.
We provide 24/7 emergency support, plus local representative/guide contacts (if applicable) in your itinerary.
Safety, Support & Quality
We partner only with licensed hotels, verified transport providers, and experienced guides.
We also review traveler feedback regularly.
We will inform you immediately and arrange alternatives — new dates, substitute activities,
or partial refunds if applicable.
Pricing & Offers
No. All charges are clearly listed. Optional extras or upgrades are labeled separately.
Yes. We have seasonal promotions and discounts for groups, families, students,
and senior citizens. Contact us or subscribe to our updates.
About My Red Diamond LLC & Booking Process
We provide personalized service, curated destinations, end-to-end logistics, 24/7 support,
and cost-effective custom packages — all under one roof.
No problem — tell us your destination, dates, budget, and interests.
Our experts will create a fully customized itinerary for you.
Subscribe to our newsletter, follow us on social media, or check our “Latest Offers / News” section.
Still Have Questions?
Contact our support team anytime — we’re always happy to help!
