Privacy Policy – My Red Diamond LLC
Effective Date: [Insert Date]
Welcome to My Red Diamond LLC (“the Website”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and your rights regarding your data. By using our Website, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information from users of our Website:
- Personal Identifiable Information (PII): such as name, email address, phone number, postal address when you fill out forms, contact us, or subscribe to newsletters.
- Booking & Travel Preferences: details you provide when enquiring about or booking travel packages (travel dates, destination, number of travellers, special requests).
- Usage Information: technical data such as IP address, browser type, device info, pages visited, and access time.
- Cookies & Tracking Data: cookies, web beacons, local storage, and similar technologies used to gather analytics and session behavior.
2. How We Collect Information
- When you voluntarily submit information via forms (enquiry, contact, subscription, booking).
- Through your interaction with our Website via cookies or tracking tools.
- When you communicate with us by email, phone, or other channels for support or enquiries.
3. Purpose of Collecting Information – How We Use Your Data
- To process travel enquiries, bookings, and provide travel planning services.
- To send booking confirmations, itineraries, offers, newsletters, and updates (only if you opt in).
- To personalize your experience by showing relevant content or travel packages.
- To analyze website usage, improve services, and conduct troubleshooting and internal analytics.
- To maintain security, prevent fraud, and protect against misuse of our Website.
4. Data Sharing & Third Parties
We do not sell your personal information. We may share your data only:
- With trusted service providers (payment processors, hotels, tours, travel vendors) solely to complete your bookings.
- When required by law, government authorities, or legal processes.
- In case of a business sale, merger, or restructuring, provided the new entity honors this Privacy Policy.
5. Cookies and Tracking Technologies
- To remember your preferences and settings.
- To analyze how you use our Website for optimization.
- To serve relevant content or ads (if applicable).
You may disable cookies through your browser, but certain features of the Website may not function properly.
6. Data Security & Retention
We take reasonable organizational and technical measures to safeguard your data from unauthorized access, alteration, or destruction, including encryption, secure servers, restricted access, and security checks. Personal data is retained only as long as necessary to fulfill purposes listed in this Policy or as required by law.
7. Your Rights
You may have the following rights depending on your jurisdiction:
- Access: Request a copy of the personal data we hold.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data (subject to legal retention limits).
- Withdraw Consent: Opt-out of data collection, cookies, or marketing communications.
To exercise any rights, contact us using the details below.
8. International Data Transfers
If you are located outside our operating country, please note that your information may be transferred and processed in other countries. By using our Website, you consent to such transfers, provided reasonable protection measures are taken.
9. Children’s Privacy
Our Website is not intended for children under 18. We do not knowingly collect data from minors. If a child under 18 has submitted personal data, please contact us and we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Policy from time to time to reflect new features or legal requirements. When updated, the “Effective Date” will be revised. Continued use of the Website constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions, concerns, or data-related requests, please contact us at:
Email: support@myreddiamond.com
Why This Privacy Policy Matters
A clear Privacy Policy builds trust with users and ensures transparency about how their data is handled. It helps maintain compliance with data-protection regulations and reinforces confidence among travelers who rely on your services.
