Flight Post-Ticketing Service Charges
At My Red Diamond LLC , we are committed to clear and honest pricing. Once a flight ticket has been successfully issued, certain follow-up requests require additional processing and airline coordination. These requests may result in post-ticketing service charges, which are separate from airline-imposed fees.
1. Flight Changes & Modifications
Any request to alter an issued ticket — such as changes to travel dates, departure times, routing, cabin class, or passenger details — may involve a post-ticketing service charge. Airline fare differences and penalties, if applicable, are charged separately.
2. Cancellation Handling Services
When a cancellation is requested after ticket issuance, airlines may apply their own cancellation penalties. In addition, My Red Diamond LLC may charge a cancellation service fee to cover processing, airline communication, and system updates related to the request.
3. Ticket Reissue & Revalidation
Certain changes require the ticket to be reissued or revalidated by the airline. In such cases, a reissue service fee may apply, reflecting the additional work required to update airline records and generate a new ticket reference.
4. Refund Processing Services
If a refund is approved by the airline, My Red Diamond LLC may apply a refund handling fee. This charge covers payment processing, banking costs, and administrative review. All original service fees remain non-refundable.
5. No-Show & Missed Flight Processing
If a passenger fails to board a scheduled flight without prior cancellation, the booking is classified as a no-show. Additional handling charges may apply due to airline reporting and post-departure account reconciliation.
6. Agent-Assisted Support Requests
Requests requiring manual assistance — including name corrections, airline follow-ups, ticket changes, or special handling — may be subject to an agent-assisted service charge. These fees reflect the time and resources involved in personalized support.
7. Payment Disputes & Chargeback Handling
If a payment dispute or chargeback is initiated through a bank or card issuer, a dispute handling fee may apply. This fee covers documentation review, airline coordination, and formal dispute response management.
8. Airline Charges vs. Service Charges
Any post-ticketing fees charged by My Red Diamond LLC are independent of airline penalties. Airlines may impose additional charges for changes, cancellations, upgrades, or optional services according to their fare rules.
9. Non-Refundable Service Fees
All post-ticketing service charges collected by My Red Diamond LLC are non-refundable once processing has begun, regardless of airline refund outcomes or travel credits.
10. Acceptance of Post-Ticketing Fees
By completing a flight booking with My Red Diamond LLC , you confirm your understanding and acceptance of all applicable post-ticketing service charges. Continued use of our services signifies agreement to future updates to this policy.
