Privacy Policy
My Red Diamond LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you search, book, or manage cruise reservations through our website or related services.
1. Information We Collect
When you book a cruise or interact with our platform, we may collect personal information such as guest names, contact details, email address, phone number, billing address, date of birth, passport or identification details (when required by cruise lines), and payment information. We may also collect non-personal data such as IP address, browser type, device information, and website usage patterns.
2. How We Use Your Information
Your information is used to process cruise reservations, issue confirmations, communicate itinerary details, coordinate with cruise lines, process payments, and provide customer support. We may also use aggregated or anonymized data to improve website performance, enhance booking tools, and refine our services.
3. Sharing of Personal Information
We do not sell or rent your personal data. However, necessary information may be shared with cruise lines, payment processors, travel partners, port service providers, and technology vendors strictly for the purpose of fulfilling your cruise booking or complying with regulatory requirements. Information may also be disclosed if required by law or legal process.
4. Payment & Financial Data Protection
All payments are processed through secure, industry-compliant payment gateways. My Red Diamond LLC does not store full credit or debit card details on its servers. Transaction data is protected using encryption and security controls.
5. Cookies & Tracking Technologies
Cookies and similar technologies are used to enhance browsing experience, remember user preferences, enable secure booking functionality, and analyze site traffic. You may control or disable cookies through browser settings; however, certain features may not function properly.
6. Third-Party Cruise & Travel Partners
Our website may contain links to cruise line websites or third-party services. These external sites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of third-party platforms.
7. Children’s Privacy
Cruise booking services are intended for adults. We do not knowingly collect personal data from children under the age permitted by applicable laws without verified parental or guardian consent. If such data is identified, it will be removed promptly.
8. Your Privacy Rights
Depending on applicable laws, you may request access to, correction of, or deletion of your personal information. You may also opt out of non-essential marketing communications at any time by contacting our support team.
9. Data Retention
Personal data is retained only for as long as necessary to complete cruise bookings, comply with legal obligations, resolve disputes, and maintain accurate transaction records. When data is no longer required, it is securely deleted or anonymized.
10. Policy Updates
My Red Diamond LLC may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business practices. Updates will be posted on this page and take effect immediately.
11. Contact & Support
If you have questions regarding this Privacy Policy or how your data is handled, please contact My Red Diamond LLC customer support. Our team is available to address privacy-related concerns.
